RATTAN FURNITURE DELIVERED TO YOU ACROSS THE UK
Since our launch, we have been praised by our customers for the speed of delivery and quality of our products. Living Alfresco proudly stocks a range of outdoor furniture including rattan garden sets, BBQ's, fire pits and more. You can purchase goods from our online store for delivery in England, Scotland or Wales.
Get in touch using our details below if you would like to know more about any of our indoor or outdoor furniture. We’ll be happy to answer any queries and discuss any bespoke requirements.
50 Monument Business Park,
OX44 7RW, UK
Our office is based in:
OUR RETURNS POLICY
Please take time to check your items over carefully before signing to accept a delivery; by signing the delivery note you are agreeing that the item(s) you have received are in no way damaged, faulty or incorrect. If you do notice your item(s) to be faulty after delivery or collection this must be reported to us as soon as possible after receiving the items and we will endeavour to replace them at no extra cost to the customer. If you're not entirely happy with your product, you should contact us by phone or email firstname.lastname@example.org. We will need the order number and any pictures that will help us resolve your complaint, which will be dealt with by customer services. We will assist you in every way possible, so for a quick and easy return, please keep the original packaging that you received your item in, as any faulty items will need to be returned in their original box or pallet to receive a full refund. Alternatively, the damaged or faulty item(s) can be returned to us, and a full refund will be given (cost of item(s) plus delivery charge).
If for any other reason the item(s) is returned, the order will be refunded minus a collection charge. The collection charge will be equal to the delivery cost; if the item(s) was advertised as having free delivery, the cost of collection will be advised to you depending on the item(s) you are returning. You are welcome to arrange your own method of return, in which case you will be given a full refund and will not be charged an additional fee. Please note that if you are arranging your own return method, it is your responsibility to ensure the items arrive to us in their original state. Refunds will be paid by original method of payment. Please make sure that all items are correctly and properly wrapped in the original packaging provided upon delivery. Any items that are returned to us in inadequate packaging, which subsequently get damaged in transit, will not be refunded. You must notify us within 14 days of receipt of your item(s) if you would like a refund. Returns and exchanges received outside of this time frame will not be accepted.